Guide pilier

Business video assistance for field support teams

Business video assistance targets operational triage—not generic meetings—using a guest browser link, short sessions and credit-based pricing.

Why teams use this page

Business video assistance targets operational triage—not generic meetings—using a guest browser link, short sessions and credit-based pricing.

Assistance Video is built for short browser sessions with no guest app install, three free onboarding sessions and prepaid credits thereafter.

How to run the session with Assistance Video

Create a unique link from the dashboard, send it by SMS or email, then guide framing on the fault, indicator or access point that matters for the decision.

Signup includes three free sessions; each completed session then uses one prepaid credit. There is no mandatory subscription—credit packs scale with seasonal demand.

Tester la téléassistance vidéo pour professionnels sur vos cas terrain

Validez le parcours lien navigateur → session 5–15 min → décision avec 3 sessions gratuites, sans abonnement.

Start — 3 free sessions