Assistance vidéo par secteur
Facility operations: sharper remote judgments before roaming technicians fan out
National FM margins erode chasing micro tickets. Connect site supervisors or subcontractors with dashboards through Assistance Video—they pan switch racks, refrigeration readouts or access readers so coordinators decide escalation without mandating captive mobile apps.
At a glance
Key points in 30 seconds
- In context — FM multisite guide for fast visual triage via browser link—no captive mobile app.
- The finding — Sessions ~5–15 minutes; three onboarding sessions free, then one prepaid credit per facilitation.
- What you retain — Complements your BMS alerts with human confirmation on the ground.
GTB, HVAC and audible clues
Static photos lose chronology; synchronous audio picks up relay chatter fans cannot describe accurately.
Skip instructions that push unqualified staff inside energised gear—escalate legally when risk appears.
Procurement vs heavyweight collaboration suites
Assistance Video offers human-led camera triage—not bundled IoT dashboards—aligning budget to “we must see this” moments.
Pilot two regions on the three complimentary credits before annualising credit volume.