Cas clients

Customer case studies with measurable field outcomes

These case studies show how concierge, camping and construction teams reduced unnecessary travel after formalising browser-video triage in their workflows.

Why teams use this page

These case studies show how concierge, camping and construction teams reduced unnecessary travel after formalising browser-video triage in their workflows.

Assistance Video is built for short browser sessions with no guest app install, three free onboarding sessions and prepaid credits thereafter.

How to run the session with Assistance Video

Create a unique link from the dashboard, send it by SMS or email, then guide framing on the fault, indicator or access point that matters for the decision.

Signup includes three free sessions; each completed session then uses one prepaid credit. There is no mandatory subscription—credit packs scale with seasonal demand.

Try Assistance Video

Essayer 3 sessions gratuites — sans abonnement

Start — 3 free sessions