Cas client
Vacation park playbook: decompress July–August maintenance without hiring armies
Spread-out plots meant every van trip squandered petrol and patience—reception-first hyperlink sessions tackled climate consoles, televisions and water quirks while technicians handled structural tickets.
Key points in 30 seconds
- Camp study (~120 pitches): midsummer mileage fell 25–40% among visually coachable comfort tickets; receptions handled 10–14 min hyperlink Assistance Video bursts (~3–4/h vs driving loops).
- April–May rehearsals used three free onboarding sessions; prepaid credits afterwards—subscriptions optional.
Why this workflow works in the field
Étude de cas camping et mobil-homes : réduction des déplacements technicien via assistance vidéo réception/maintenance. Métriques haute saison vérifiables.
Assistance Video keeps the guest journey in the browser: no app install, a typical 5–15 minute session, and a clear decision between remote resolution and an onsite visit.
How to run the session with Assistance Video
Create a unique link from the dashboard, send it by SMS or email, then guide framing on the fault, indicator or access point that matters for the decision.
Signup includes three free sessions; each completed session then uses one prepaid credit. There is no mandatory subscription—credit packs scale with seasonal demand.