Cas d’usage

Common parts anomalies observed without assembling every stakeholder onsite

Email threads polarise AGM votes—timed imagery settles factual disagreement faster.

Why this workflow works in the field

Observer fissuration, humidité, éclairage sécurité ou fermeture collective avant expertise payante ou assemblée générale.Lien navigateur, sans installation.

Assistance Video keeps the guest journey in the browser: no app install, a typical 5–15 minute session, and a clear decision between remote resolution and an onsite visit.

How to run the session with Assistance Video

Create a unique link from the dashboard, send it by SMS or email, then guide framing on the fault, indicator or access point that matters for the decision.

Signup includes three free sessions; each completed session then uses one prepaid credit. There is no mandatory subscription—credit packs scale with seasonal demand.

Test on your real customer cases

Create an Assistance Video session, send a browser link, and validate the workflow on a real case with 3 free credits.

Start — 3 free sessions