Cas d’usage
Separate lawful wear from recoverable deterioration factually
Email threads lengthen when nobody observes stains hyperlink checklists shorten litigation paths responsibly.
Key points in 30 seconds
- Landlords supervise voluntary Assistance Video walkthroughs limited to disputed rooms pairing frames with inbound inventory photos distinguishing syndic-backed leaks tenant neglect or cosmetic ageing GDPR-aware framing skips unrelated bedrooms Adoption grants three waived onboarding Assistance Video sessions then prepaid per assistance aligns portfolio economics Hyperlink onboarding suits geographically distant owners Adoption complements—but never replaces—notarised walkthrough mandates where contracts require them.
Why this workflow works in the field
Constater une dégradation signalée, un équipement hors service ou un doute sur entretien avant engagement huissier ou artisan.Session vidéo par lien, sans app.
Assistance Video keeps the guest journey in the browser: no app install, a typical 5–15 minute session, and a clear decision between remote resolution and an onsite visit.
How to run the session with Assistance Video
Create a unique link from the dashboard, send it by SMS or email, then guide framing on the fault, indicator or access point that matters for the decision.
Signup includes three free sessions; each completed session then uses one prepaid credit. There is no mandatory subscription—credit packs scale with seasonal demand.
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Industries
Test on your real customer cases
Create an Assistance Video session, send a browser link, and validate the workflow on a real case with 3 free credits.
Start — 3 free sessions