Cas d’usage
Accelerate construction snag closure without duplicating exec site visits
Every leadership walkthrough slips permitting Assistance Video preserves momentum responsibly.
Key points in 30 seconds
- Volume delivery teams accumulate paint joinery finishing defects site managers film Guided Assistance Video for technical directors subcontractors insurers tagging lots transparently trims email ping-pong coaches respect PPE no-go zones Adoption includes Assistance Video three gratis onboarding bursts then prepaid per assistance aligns programme finance Hyperlink onboarding suits dusty phones lacking Teams SSO Adoption keeps framing limited to snag areas safeguarding purchaser confidentiality.
Why this workflow works in the field
Qualifier une réserve avant renvoi équipe gros œuvre, ou documenter finitions entre deux passages contrôle qualité chantier.Lien navigateur, sans installation.
Assistance Video keeps the guest journey in the browser: no app install, a typical 5–15 minute session, and a clear decision between remote resolution and an onsite visit.
How to run the session with Assistance Video
Create a unique link from the dashboard, send it by SMS or email, then guide framing on the fault, indicator or access point that matters for the decision.
Signup includes three free sessions; each completed session then uses one prepaid credit. There is no mandatory subscription—credit packs scale with seasonal demand.
Go further
Industries
Test on your real customer cases
Create an Assistance Video session, send a browser link, and validate the workflow on a real case with 3 free credits.
Start — 3 free sessions