Cas d’usage
Syndicated managers evidence issues before cascading contractor visits
Serial conflicting inspections inflate levy spend—sessions build one dossier for boards and artisans alike.
Key points in 30 seconds
- Concierge or caretakers open Assistance Video links filming authorised common parts steering away from intrusive private dwellings GDPR-aware framing trims identifiable faces Trials cover three waived Assistance Video sessions then prepaid one credit per Assistance Video assistance suits sporadic HOA economics Hyperlink onboarding suits smartphone-only staff lacking enterprise conferencing SSO Adoption complements—but never substitutes—regulated expert appraisals demanded by insurers.
Why this workflow works in the field
Qualifier signalements copropriétaires sur parties communes visibles, fuites, portes palières ou boîtiers techniques accessibles depuis hall.
Assistance Video keeps the guest journey in the browser: no app install, a typical 5–15 minute session, and a clear decision between remote resolution and an onsite visit.
How to run the session with Assistance Video
Create a unique link from the dashboard, send it by SMS or email, then guide framing on the fault, indicator or access point that matters for the decision.
Signup includes three free sessions; each completed session then uses one prepaid credit. There is no mandatory subscription—credit packs scale with seasonal demand.
Go further
Industries
Test on your real customer cases
Create an Assistance Video session, send a browser link, and validate the workflow on a real case with 3 free credits.
Start — 3 free sessions