Cas d’usage
Split-system installers: supervise quality without cloning yourself onsite
Peak season scatters crews—distributed experts still need retina on flare torque condensate pitch and sheath integrity.
Key points in 30 seconds
- Senior leads issue Assistance Video links so apprentices display piping dress insulation condensers safely—without corporate VPN blocking dusty jobsites hyperlink-only onboarding suits gloves-on technicians better than insisting Teams guests never taught refrigerant-legally remote coaching NEVER replaces witnessing legally mandated witnessing—document when senior must appear physically credit economics remain predictable Assistance Video allocates three waived onboarding bursts then charges one prepaid credit per completed assistance aligning dispatch finance controls.
Why this workflow works in the field
Accompagnez un second monteur junior ou sous‑traitant chantier depuis bureau technique : niveau lignes évaporateur pose, mise sous vide annoncée, tests.
Assistance Video keeps the guest journey in the browser: no app install, a typical 5–15 minute session, and a clear decision between remote resolution and an onsite visit.
How to run the session with Assistance Video
Create a unique link from the dashboard, send it by SMS or email, then guide framing on the fault, indicator or access point that matters for the decision.
Signup includes three free sessions; each completed session then uses one prepaid credit. There is no mandatory subscription—credit packs scale with seasonal demand.
Go further
Industries
Test on your real customer cases
Create an Assistance Video session, send a browser link, and validate the workflow on a real case with 3 free credits.
Start — 3 free sessions