Cas d’usage
Keep surgical throughput moving whenever prudent remote steps exist
Idle scanners choke revenue Assistance Video distinguishes simple reconnects from definitive field repairs quickly.
Key points in 30 seconds
- Private clinics hyperlink Assistance Video to perioperative liaisons supervising touchscreen workflows cassette seating obvious mechanical jams respecting sterile boundaries timestamped dossiers steer vendor RMA escalation fairly Trials cover three waived Assistance Video sessions then prepaid one credit per Assistance Video assistance suits episodic outage economics Hyperlink onboarding suits tablet carts already sanitised Adoption never replaces mandated certified interventions.
Why this workflow works in the field
Guider le personnel sur contrôles externes autorisés, ou documenter blocage critique avant équipe médico‑technique présente bloc ou USI.Session vidéo par lien, sans app.
Assistance Video keeps the guest journey in the browser: no app install, a typical 5–15 minute session, and a clear decision between remote resolution and an onsite visit.
How to run the session with Assistance Video
Create a unique link from the dashboard, send it by SMS or email, then guide framing on the fault, indicator or access point that matters for the decision.
Signup includes three free sessions; each completed session then uses one prepaid credit. There is no mandatory subscription—credit packs scale with seasonal demand.
Go further
Industries
Test on your real customer cases
Create an Assistance Video session, send a browser link, and validate the workflow on a real case with 3 free credits.
Start — 3 free sessions