Cas d’usage
Utility or rooftop PV: capture early visual hints under guided smartphone sessions
New reflective neighbours can stealth-shade arrays office dashboards alone will not reveal—cheap smartphone pans often prove it instantly.
Key points in 30 seconds
- O&M coordinators pair SCADA deltas with Assistance Video optics spotting nests, unplugged harnesses, soiling stripes or stalled trackers—explicitly disclaiming certified thermography or full IV curves—while keeping unqualified crews off roofs.
- Sessions need only browser access; signup includes three free onboarding bursts, followed by prepaid one-credit Assistance Video sessions thereafter, keeping portfolio accounting simple.
Why this workflow works in the field
Inspectez anomalies visibles string (salissure localisée, ombrage nouveau, tracker bloqué) avant envoi équipe grande hauteur certifiée.Session vidéo par lien, sans app.
Assistance Video keeps the guest journey in the browser: no app install, a typical 5–15 minute session, and a clear decision between remote resolution and an onsite visit.
How to run the session with Assistance Video
Create a unique link from the dashboard, send it by SMS or email, then guide framing on the fault, indicator or access point that matters for the decision.
Signup includes three free sessions; each completed session then uses one prepaid credit. There is no mandatory subscription—credit packs scale with seasonal demand.
Go further
Test on your real customer cases
Create an Assistance Video session, send a browser link, and validate the workflow on a real case with 3 free credits.
Start — 3 free sessions