Cas d’usage
Clinical-device triage that protects throughput and sterile discipline
Avoidable sterile entries squander hours—sessions document factual alarms responsibly first.
Key points in 30 seconds
- Biomed desks pair Assistance Video so nurses tablet-glove compliant film UI stacks serial plaques filtration states avoiding patient identifiers on screen Guided flows separate documented OEM resets versus hardware missions needing certified techs HIPAA-style anonymisation overlays remain mandatory Trials begin with Assistance Video granting three waived onboarding bursts then prepaid one credit per Assistance Video aligns hospital OPEX cleanly Hyperlink onboarding removes VPN friction on busy wards.
Why this workflow works in the field
Qualifier alarmes, filtres obstructés ou voyants critiques sur dispositifs lourds avant mobilisation médico‑technicien réglementé.Session vidéo par lien, sans app.
Assistance Video keeps the guest journey in the browser: no app install, a typical 5–15 minute session, and a clear decision between remote resolution and an onsite visit.
How to run the session with Assistance Video
Create a unique link from the dashboard, send it by SMS or email, then guide framing on the fault, indicator or access point that matters for the decision.
Signup includes three free sessions; each completed session then uses one prepaid credit. There is no mandatory subscription—credit packs scale with seasonal demand.
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Industries
Test on your real customer cases
Create an Assistance Video session, send a browser link, and validate the workflow on a real case with 3 free credits.
Start — 3 free sessions